Shipping & Delivery
Your delivery date is two numbers added together: the time it takes to make your piece, plus the time it takes to reach you. Most brands hide the first number. Here it is up front.
Free US standard shipping on orders over $200 · Prices in USD
Your garment is cut, printed and finished after you order. This happens before anything ships, and it’s the part people forget to count.
Depends entirely on where you are. Full breakdown in the table below, and you’ll see the exact cost at checkout before paying.
Add the two together. A US standard order typically lands 5 to 14 business days after you click buy.
Rates
Flat rates, calculated at checkout for your address. Delivery times below are transit time only. Add production time on top.
| Destination | Service | Transit time | Cost |
|---|---|---|---|
| United States | Standard | Around 7 business days | $8.99 |
| United States | Express | Around 3 business days | $14.99 |
| United States | Standard (orders over $200) | Around 7 business days | Free |
| Europe, Canada & Mexico | Standard | Around 7 business days | $13.99 |
| Europe, Canada & Mexico | Express | Around 3 business days | $27.99 |
| Rest of world | International Standard | 10 to 21 business days | $18.99 |
| Rest of world | International Express | Around 3 to 7 business days | $35.99 |
Free standard shipping applies to US orders over $200, before tax and after any discount. It appears automatically at checkout. There’s no code to enter.
Order several items and they may be produced in different facilities, then arrive separately a few days apart. You’re never charged twice, and every parcel is tracked on its own.
You get a tracking link the moment your order ships. It can take 24 hours to show movement, and international tracking often sits silent for days in transit or customs. That’s normal. Nothing in 10 business days? Email us.
Before you ask
If you’re ordering outside the United States, possibly. Duties, import VAT and handling fees are set by your country, not by us, and are payable by you on top of what you paid at checkout. The carrier normally collects them before final delivery. We declare every parcel accurately at full value. We won’t mark an order as a gift or under-declare it, because that’s customs fraud and it puts your parcel at risk of seizure.
Only within 24 hours of ordering and before production starts. Email hello@offsideworldwide.com immediately with your order number. After that the item is being made and the label is set.
Almost certainly. If your country is selectable at checkout, we ship there. We can’t deliver to destinations under applicable trade sanctions, or to a handful of places where carriers won’t offer a tracked service.
Volume. When a release lands, everyone orders at once and the production queue lengthens. Expect 3 to 5 business days rather than 2. We say so on the product page before you buy, not after.
Please don’t. Made-to-order items are generally not returned to sender, so a refused parcel is usually lost rather than sent back, and we can’t refund it. If import costs concern you, check your country’s threshold before ordering.
Track it yourself with your order number, or email us and a person will chase the carrier for you.
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